Consultancy Reports

Reports prepared by consultants on various aspects of government service provison.

Review of Patient Satisfaction and Experience Surveys Conducted for Public Hospitals in Australia (June 2005)

Efficiency Measures for Child Protection and Support Pathways (May 2003)

National Satisfaction Survey of Clients of Disability Services (July 2000)

Using Consumer Views in Performance Indicators for Children's Services (February 2000)

Outcome Measurement in Child Protection: International Literature Review and Critical Analysis of Child Protection and Alternative Placement Outcome Measures - Final Report (September 1998)

Review of Approaches to Satisfaction Surveys of Clients of Disability Services (May 1998)