Accessibility

The Productivity Commission aims to make its website accessible to the widest possible audience. We have worked with Accessible Information Solutions to ensure that our web site conforms with the W3C Web Content Accessibility Guidelines 1.0 at level “A” of WCAG 1.0 (as at 4 April 2005). Our site also incorporates several checkpoints from levels Double-A and Triple-A. However, the nature of the web and the technology used to access it means that some people may still find accessibility issues. Our website consists of HTML pages and files which can be downloaded (see information on downloading files).

Special needs

If you have a hearing or speech impairment and have access to a Telephone Typewriter (TTY) you can contact us on TTY phone number 1800 803 344. If you do not have access to a TTY, you can phone the National Relay Service to call through the Speech to Speech Relay Service on 1300 555 727. Further information about the national relay service phone 1800 555 660 or email feedback@aceinfo.net.au.

Translating and Interpreting Service

The Translating and Interpreting Service (TIS) is available for people who do not speak English and for English speakers needing to communicate with them. TIS is a national service, 24 hours a day, 7 days a week and is accessible from anywhere in Australia for the cost of a local call. If you would like assistance to talk to a member of staff at the Productivity Commission, you can contact TIS on 131 450.

Problems with the Site

If you encounter any difficulties with our website, including accessing pages or reading or downloading files, please contact the Web Editor by email at webmaster@pc.gov.au or by phone on (03) 9653 2264 for assistance.