Economic Structure and Performance of the Australian Retail Industry

Inquiry report

This inquiry report was released on 9 December 2011.

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Contents

  • Preliminaries
    • Cover, Copyright, Letter of transmittal, Terms of reference, Contents, Acknowledgments and Abbreviations
  • Overview - including key points
  • Recommendations
  • Chapter 1 About the inquiry
    • 1.1 What the Commission has been asked to do
    • 1.2 Scope of the inquiry
    • 1.3 The Commission's approach
    • 1.4 A guide to the report
  • Chapter 2 The role and development of Australian retail
    • 2.1 What is the role of retail?
    • 2.2 How has the retail industry developed in Australia?
  • Chapter 3 The structure and performance of the retail industry
    • 3.1 A snapshot of the retail industry
    • 3.2 Market structure in retail
    • 3.3 Indicators of retail performance
    • 3.4 Conclusion
  • Chapter 4 Trends and issues related to online retailing
    • 4.1 The development of e-commerce and online retailing
    • 4.2 Online share of retail sales
    • 4.3 Estimates for online retail share of total retail sales in the United Kingdom and the United States
    • 4.4 What is driving online sales?
    • 4.5 Characteristics of online purchasing
    • 4.6 The slow emergence of online grocery shopping
    • 4.7 Rapid growth in m-commerce
    • 4.8 Why has Australia lagged online sales of other countries?
    • 4.9 Constraints to online growth
  • Chapter 5 Consumer protection
    • 5.1 Australia's consumer protection laws and online retailing
    • 5.2 Product safety and warranty issues in online retailing
    • 5.3 Online transaction security and protection against fraud
    • 5.4 Search engines
  • Chapter 6 Retail price differences
    • 6.1 The Commission's retail price comparisons
    • 6.2 Factors influencing retail prices
    • 6.3 Conclusion
  • Chapter 7 Appropriateness of current indirect tax arrangements
    • 7.1 Low value importation threshold
    • 7.2 The Australian threshold
    • 7.3 Overseas indirect tax arrangements
    • 7.4 Impact of the threshold on revenue
    • 7.5 Processing of parcels entering Australia
    • 7.6 Economic principles
    • 7.7 Impact of the threshold arrangements
    • 7.8 Changing the threshold
    • 7.9 Options for reforming processes
    • 7.10 Overseas online purchases of intangibles
    • 7.11 The way forward
  • Chapter 8 Planning and zoning regulation
    • 8.1 How planning and zoning affects retail in Australia
    • 8.2 The impact of planning and zoning regulations on retail competition - overseas evidence
    • 8.3 Other impacts of planning and zoning regulations on the retail industry - overseas evidence
    • 8.4 The Australian experience with planning and zoning restrictions on competition
    • 8.5 Planning regulation and compliance costs
  • Chapter 9 Retail tenancy leases
    • 9.1 The market for retail tenancy leases
    • 9.2 What are retail tenancy leases and how are they regulated?
    • 9.3 Recent regulation review and reform activity
    • 9.4 COAG retail tenancy reform activity
    • 9.5 The impact of planning and zoning on the market for retail tenancy leases
  • Chapter 10 Retail trading hours regulation
    • 10.1 Why are trading hours regulated?
    • 10.2 What are the costs associated with regulation?
    • 10.3 Changing social patterns have led to more liberalised trading hours in Australia
    • 10.4 Are there benefits to be gained from deregulating shopping hours further in Australia?
    • 10.5 Should retail trading hours be fully deregulated?
  • Chapter 11 Workplace relations regulation
    • 11.1 Introduction
    • 11.2 Industrial relations laws and institutional arrangements
    • 11.3 Setting pay and conditions in retail
    • 11.4 Wages and earnings outcomes and trends
    • 11.5 Concerns about awards and labour costs
    • 11.6 Workplace flexibility
    • 11.7 Conclusion
  • Chapter 12 Employment, skills and training
    • 12.1 Employment
    • 12.2 Training
    • 12.3 Are labour shortages and skill levels affecting the retail industry?
    • 12.4 Conclusion
  • Chapter 13 Other regulatory burdens
    • 13.1 Introduction
    • 13.2 Concerns raised with this review
    • 13.3 Existing processes for the identification and reform of unnecessary regulatory burdens
    • 13.4 Conclusion
  • Appendix A Consultation
  • References

Please note: The following appendices are only available online and are not in the printed copy.

Just briefly...

Printed copies

Printed copies of the full report can be purchased from Canprint Communications.

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