International Benchmarking of Telecommunications Prices and Price Changes

CONTENTS

Preliminaries
Cover, Copyright, Foreword, Contents, Abbreviations, Glossary, Overview

1 Introduction
1.1 Objective
1.2 Approach
1.3 Study scope
1.4 Data collection
1.5 Consultation
1.6 Structure of the report

2 Developments in telecommunications markets
2.1 Local and long-distance PSTN services
2.2 ISDN services
2.3 Mobile services
2.4 Data services

3 Residential price comparisons
3.1 Methodology
3.2 PSTN services
3.3 ISDN services
3.4 Mobile services
3.5 In summary

4 Business price comparisons
4.1 Methodology
4.2 Small businesses
4.3 Medium-sized businesses — dial-up services
4.4 Medium-sized businesses — data services
4.5 In summary

5 Regulation and competitive conditions
5.1 Regulatory arrangements
5.2 Market structure

A Participants

B Methodological issues in benchmarking prices
B.1 Demand patterns
B.2 Currency conversion
B.3 Prices
B.4 Taxes
B.5 Measurement of price changes
B.6 Interpretation of price differences and price changes

C Price plans used for the price comparisons

D Regulatory arrangements — June 1999v

E Regulatory and institutional arrangements — Korea, Malaysia and Singapore
E.1 Korea
E.2 Malaysia
E.3 Singapore