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Report on Government Services

The annual Report on Government Services (RoGS) provides information on the equity, effectiveness and efficiency of government services in Australia. This report was progressively released between 28 - 31 January 2014.

The 2014 RoGS is available below, with other editions accessible by changing the year and pressing ‘submit’.

  • At a glance
  • Media release
Approach to performance reporting

Volume A, published 28 Jan 2014

The Approach to performance reporting volume A includes an introduction to the Report on Government Services 2015 and Statistical context for the service-specific volumes B to G.

Child care, education and training

Volume B, published 28 Jan 2014

The Child care, education and training (CCET) volume B includes performance reporting for Early childhood education and care (ECEC), School education and Vocational education and training (VET).

Justice

Volume C, published 29 Jan 2014

The Justice volume C includes performance reporting for Police services, Courts and Corrective services.

Emergency management

Volume D, published 29 Jan 2014

The Emergency management volume D includes performance reporting for Fire and ambulance services.

Health

Volume E, published 30 Jan 2014

The Health volume E includes performance reporting for Primary and community health, Public hospitals and Mental health management.

Community services

Volume F, published 31 Jan 2014

The Community services volume F includes performance reporting for Aged care services, Services for people with disability, Child protection services and Youth justice services.

Housing and homelessness

Volume G, published 31 Jan 2014

The Housing and homelessness volume G includes performance reporting for Housing and Homelessness.

This year marks the nineteenth edition of the Report on Government Services. The Report is produced by a Steering Committee of senior officials from Australian, State and Territory governments for the Council of Australian Governments (COAG). The Steering Committee was chaired during 2013 by Peter Harris, Chairman of the Productivity Commission.

The Report promotes awareness about the performance of government services and helps drive improvements in policy and service design and delivery. The services covered by the Report are particularly important for the more disadvantaged members of society, who benefit from better access to services and improved delivery. There are also economic benefits from improving the efficiency of these services - governments spent around $184 billion on the services covered in this year's Report, equivalent to around 12.1 per cent of Australia's national income.

In a break from previous practice, the Report is being released in electronic form only. To improve accessibility, the Report is being released in seven separate volumes across four days. All information previously included in the Report is available in the new format.

The Report is being released according to the following schedule:

Tuesday 28 January 2014

  • Volume A Approach to performance reporting
  • Volume B Child care, education and training

Wednesday 29 January 2014

  • Volume C Justice
  • Volume D Emergency management

Thursday 30 January 2014

  • Volume E Health

Friday 31 January 2014

  • Volume F Community services
  • Volume G Housing and homelessness.

As each volume is released, fact sheets for each service area covered by the Report will also be released. Improvements in the 2014 Report are outlined in the introductory sections of each service-area chapter. The most recent data (and any errata) will appear on the Steering Committee's web page.

Background information

Lawrence McDonald (Head of Secretariat) 03 9653 2178 / 0421 584 905

Other

Leonora Nicol (Media and Publications) 02 6240 3239 / 0417 665 443

What works?

Proposed reporting framework on 'what works' to improve government service outcomes.

Read the draft reporting framework

Printed copies

Printed copies of the complete set of volumes for this report can be purchased from Canprint Communications.

Please note: If you do not need the whole Report then you can purchase individual volumes from their respective web pages.

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