Skip to Content

Performance Measures for Councils: Improving Local Government Performance Indicators

Industry Commission research report

This report was released on 14 October 1997 which resulted from a Commonwealth Government request for the Commission to undertake a study of performance measures for councils.

Download this publication

Contents

Preliminaries
Cover, Copyright, Contents, Abbreviations, Key Messages

1   Introduction
1.1   What was the Commission asked to do?
1.2   Why is improved performance of local governmen important?
1.3   Local government environment
1.4   Structure of the report

2   National or State-based Performance Measurement?
2.1   Introduction
2.2   Defining performance
2.3   Link between measurement and improved performance
2.4   Benefits and costs of national performance monitoring
2.5   Findings

3   Improving Performance Indicators
3.1   What performance measurement is happening now?
3.2   Effective performance measurement systems
3.3   Process for developing performance measurement
3.4   External assistance - a role for the Commonwealth?

4   The Commonwealth Minister's Annual Report to Parliament
Findings

APPENDICES

A   The Commission's Brief

B   Conduct of the Review

C   Services Provided by Local Government

D   Performance Measurement - Insights and Lessons

E   Local Government Performance Indicators

F   Australian Bureau of Statistics Data on Local Government

References

Index

Printed copies

This publication is only available online.

Publications feedback

We value your comments about this publication and encourage you to complete and submit the publications feedback form.