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ICT Officers (Various)

  • APS Levels 5/6
  • Melbourne
  • Ongoing
  • Applications close by Sunday 19 September 2021

About the role

We are seeking applications from highly motivated ICT professionals to fill various roles in our ICT team, based in our Melbourne office. Our APS 5/6 ICT Officers work in a small team, and provide excellent customer service to stakeholders, manage an effective ICT environment and act an escalation point to resolve problems and requests in their specific areas of expertise.

There are three roles available:

  • ICT SharePoint Administrator (APS 5/6)
  • ICT System Administrator (APS 6)
  • ICT Helpdesk Manager (APS 6)

Successful applicants will have significant previous experience in a similar role/industry, and an equivalent qualification in a relevant technology. Exceptional troubleshooting skills and demonstrated project management skills, including the ability to identify problems and negotiate satisfactory outcomes are also key requirements of these roles.

Further information specific to each role is detailed in the Candidate Information Kit.

Download the information kit

Lodging your application

Please submit your application online by completing the application form below and attaching:

  • Your current resume with your relevant recent experience, qualifications and achievements
  • The name and contact details of two referees.
  • A concise statement (maximum 1000 words) outlining why you are suited to the position and what knowledge, skills and experience you will bring to the Commission and to this role(s) in particular. Please provide specific examples that demonstrate your ability to perform the role(s), with regard to the key attributes, as well as any position-specific expertise and qualifications required.

Note: If you are applying for more than one role, only one statement is required.

Please enter information in the required fields * and attach all relevant documentation below.

If you have any queries about the form, please contact our recruitment team by email: or call us on (03) 9653 2238.

A reminder that applications close on Sunday 19 September 2021.

Applicant profile

Please select the role/s you are applying for: *
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The following questions are used for reporting purposes. The Productivity Commission aims to ensure that fair, equitable and non–discriminatory consideration is given to each application.

Equity and diversity

Gender *
Are you an Aboriginal or Torres Strait Islander person? *
Are you from a non-English speaking background? *
Do you have a disability? *
If selected for interview, do you require any special arrangements to be made? *


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