International performance indicators - Telecommunications 1995
Bureau of Industry Economics research report
This report was released in March 1995.
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Preliminaries
Cover, Copyright, Foreword, Contents, Executive Summary
1 Introduction
1.1 Background
1.2 The Context of the Study
1.3 Scope of the Report
1.4 Layout of the Report
1.5 Innovations
2 Telecommunications
2.1 Global Trends in Telecommunications
2.2 The Telecommunications Industry in Australia
2.3 Telecommunications Futures in Australia
3 Prices
3.1 The Unit of Comparison
3.2 Simple Rate Comparisons
3.3 Tariff Basket Comparisons
3.4 Volume Discounts
3.5 Time Series Analysis
3.6 Summary
4 Quality of Service and Innovation
4.1 Quality of Service Indicators
4.2 Indicators of Innovation
4.3 Summary
5 Operational Efficiency
5.1 Traditional Productivity Indicators
5.2 Multifactor Productivity
5.3 Total Factor Productivity
5.4 Summary
6 Developing Performance Indicators for the Future
7 Summary and Conclusions
Appendix I Guiding Principles and Assumptions underlying the OECD Tariff Models
Appendix II Multifactor Productivity
Appendix III Total Factor Productivity
AbbreviationsReferences
Glossary of terms
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