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Right to Repair

The inquiry has been announced

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What is an inquiry?

  • Why the inquiry?
  • Issues paper
  • Draft report
  • Final report

What we’ve been asked to look at

The focus of this inquiry is on consumers’ ability to repair faulty goods and to access repair services at a competitive price.

We have been asked to look at the barriers and enablers of competition in repair markets and the costs and benefits of a regulated ‘right to repair’, including facilitating access to embedded software in consumer and other goods.

We have also been asked to look at arrangements for preventing premature or planned product obsolescence and the proliferation of e‑waste, and means of reducing e‑waste through improved access to repairs.

Read the Terms of Reference Media release

Issues paper release and initial submissions

The Commission plans to release an issues paper to guide people in preparing a submission. It sets out some of the issues and questions the Commission has identified as relevant at this early stage of the inquiry. Participants should provide evidence to support their views, including data and specific examples where possible.

The Commission expects to release the issues paper in November 2020.

Initial submissions are due by January 2021.

Draft report release

The Commission will seek further information and feedback following the expected release of a draft report in June 2021.

Final report to Government and release

The final inquiry report is to be handed to the Australian Government in October 2021.

The release of the final report by the Government is the final step in the process.

Under the Productivity Commission Act 1998, the Government is required to table the report in each House of the Parliament within 25 sitting days of receipt.

Next milestone

Issues paper expected to be released in November 2020

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Who are the Commissioners?

Julie Abramson
Commissioner
Paul Lindwall
Commissioner

Who to contact

Yvette Goss
Ph: 03 9653 2253

Email: repair@pc.gov.au

Free call: 1800 020 083

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