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Right to Repair

Issues paper

This issues paper was released on 7 December 2020. It outlined a range of issues on which the Commission is sought information and feedback.

The focus of this inquiry is on consumers’ ability to repair faulty goods and to access repair services at a competitive price.

We have been asked to look at the barriers and enablers of competition in repair markets and the costs and benefits of a regulated ‘right to repair’, including facilitating access to embedded software in consumer and other goods.

We have also been asked to look at arrangements for preventing premature or planned product obsolescence and the proliferation of e‑waste, and means of reducing e‑waste through improved access to repairs.

Initial submissions were due by 1 February 2021.

The inquiry report is expected to be handed to the Australian Government by 29 October 2021.

The release of the final report by the Government is the final step in the process. Under the Productivity Commission Act 1998, the Government is required to table the report in each House of the Parliament within 25 sitting days of receipt.

Download the issues paper