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Right to Repair

Issues paper

This issues paper was released on 7 December 2020. It outlined a range of issues on which the Commission is sought information and feedback.

The focus of this inquiry is on consumers’ ability to repair faulty goods and to access repair services at a competitive price.

We have been asked to look at the barriers and enablers of competition in repair markets and the costs and benefits of a regulated ‘right to repair’, including facilitating access to embedded software in consumer and other goods.

We have also been asked to look at arrangements for preventing premature or planned product obsolescence and the proliferation of e‑waste, and means of reducing e‑waste through improved access to repairs.

Initial submissions were due by 1 February 2021. Opportunity for further comment will be sought upon release of the draft report in June 2021.

Download the issues paper