Report on Government Services 2016

Fire events

Performance reporting for fire events includes information on fire service organisations, which are one of the primary agencies involved in providing emergency management services for fire events. Nationally in 2014-15:

• fire service organisations attended a total of 385 118 emergency incidents, of which 97 545 were fire event incidents
• total expenditure of fire service organisations was $3.7 billion, or $156 per person in the population
• 18 853 full time equivalent (FTE) paid personnel were employed by fire service organisations, of which 75.8 per cent were paid firefighters. A large number of volunteer firefighters (226 052 people) also participated in the delivery of fire services.

The objective of government involvement in fire events is to build fire resilient communities that work together to understand and manage the fire risks that they confront.

Emergency management services provide highly effective, efficient and accessible services that:

• reduce the adverse effects of fire events on the community (including people, property, infrastructure, economy and environment)
• contribute to the management of fire risks to the community
• enhance public safety.

Ambulance events

Performance reporting for ambulance events includes information on ambulance service organisations, which are the primary agencies involved in providing services for out-of-hospital medical emergency events. Nationally in 2014-15:

• there were 3.4 million incidents resulting in 4.2 million ambulance service responses to attend to 3.2 million patients
• recurrent expenditure across Australia was approximately $2.8 billion (or $119 per person)
• there were 15 976 full time equivalent paid personnel, 6211 volunteers and 1122 community first responders in ambulance service organisations. (Community first responders are trained volunteers that provide an emergency response (with no transport capacity) and first aid care before ambulance arrival.)

The objectives of government involvement in ambulance service to provide pre hospital and out of hospital care and patient transport services, that:

• are high quality, timely, and meet clients' needs through delivery of coordinated and responsive health care
• are equitable and accessible
• are effectively, efficiently and sustainably delivered
• reduce the adverse effects of emergency events on the community by providing specialised medical care in emergency situations.

Fire events

The performance indicator framework provides information on equity, efficiency and effectiveness, and distinguishes the outputs and outcomes of emergency services for fire events. The performance indicator framework shows which data are complete and comparable in the 2016 Report.

Ambulance events

The performance indicator framework provides information on equity, efficiency and effectiveness, and distinguishes the outputs and outcomes of ambulance services. The performance indicator framework shows which data are complete and comparable in the 2016 Report.

Fire events

An overview of the Fire events performance indicator results are presented. Information to assist the interpretation of these data can be found in the indicator interpretation boxes in the Fire and ambulance services chapter and attachment tables.

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Ambulance events

An overview of the Ambulance events performance indicator results are presented. Information to assist the interpretation of these data can be found in the indicator interpretation boxes in the Fire and ambulance services chapter and attachment tables.

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Legend

^a Caveats for these data are available in chapter 9 and attachment 9A. Refer to the indicator interpretation boxes in chapter 9 for information to assist with the interpretation of data presented in this table.

^b Some data are derived from detailed data in chapter 9 and attachment 9A.

^c The percentages reported for this indicator include 95 per cent confidence intervals.

na Not available.

.. Not applicable.