Skip to Content

Report on Government Services 2021

Part F, SECTION 15: RELEASED ON 20 JANUARY 2021

15 Services for people with disability

Impact of COVID-19 on data for the Services for people with disability section

COVID-19 may affect data in this Report in a number of ways. This includes in respect of actual performance (that is, the impact of COVID-19 on service delivery in 2020 which is reflected in the data results), and the collection and processing of data (that is, the ability of data providers to undertake data collection and process results for inclusion in the Report).

For the Services for people with disability section, there are no significant changes to the data as a result of COVID-19.

This section reports on the Australian, State and Territory governments’ assistance provided to people with disability and their carers.

Download the section

  • Key Facts
  • Indicator Framework
  • Indicator Results
  • Indigenous Data

Performance reporting currently focuses on the National Disability Insurance Scheme (NDIS), as well as the broad social and economic outcomes of people with disability and employment programs for people with disability provided by the Commonwealth. The 2021 RoGS will be the last edition to report extensively on services provided by States and Territories under the National Disability Agreement (NDA), given the conclusion of the Disability Services National Minimum Dataset (DS NMDS) in 2018-19 (from which user data was obtained) and jurisdictional transitions to the NDIS.

In 2019-20, government expenditure on disability amounted to $18.7 billion, comprising $16.0 billion in contributions to the NDIS, and $2.7 billion on disability-specific services provided outside the NDIS.

Nationally, at June 2020, the number of NDIS participants was 391 999, which was 80 per cent of the NDIS potential population, an increase of approximately one-third since the end of June 2019.

In 2018-19, there were 152 816 users of open employment (Employment Support Services), which was 11.4 per cent of people who had an employment restriction.

The Australian, State and Territory governments aim to ensure that people with disability and their carers have an enhanced quality of life, enjoy choice and wellbeing, achieve independence, social and economic participation, and full inclusion in the community.

The performance indicator framework provides information on equity, efficiency and effectiveness, and distinguishes the outputs and outcomes of government funded services for people with disability. The performance indicator framework shows which data are complete and comparable in this Report.

Indicator framework

An overview of the Services for people with disability performance indicator results are presented. Information to assist the interpretation of these data can be found in the indicator interpretation boxes in the Services for people with disability section and data tables.

Expand allCollapse all

Equity — Access indicators

Service use by special needs groups

Proportion of Aboriginal and Torres Strait Islander persons who are participants in the NDIS per 1000 Aboriginal and Torres Strait Islander NDIS potential population, June 2020

Most recent data for this measure are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
Rate 673 923 713 799 1 106 694 825 942 758
Source: Data table 15A.31

Effectiveness — Access indicators

Access to funded disability supports

Proportion of the NDIS potential population who are participants in the NDIS, June 2020

Most recent data for this measure are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
% 84.3 79.2 72.4 76.2 86.5 80.4 96.8 85.6 80.0
Source: Data table 15A.51

NDIS waiting times

Average number of days to complete an approval of a first plan in the NDIS, June quarter 2020

Most recent data for this measure are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
Days 42 74 52 115 70 42 42 82 69
Source: Data table 15A.60

Younger people with disability in residential aged care

Rate of younger people admitted to permanent residential aged care per 10 000 potential population, 2019-20

Most recent data for this measure are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
Rate 22.3 27.4 19.2 13.8 22.9 28.1 0.9 1.1 21.6
Source: Data table 15A.61

Effectiveness — Quality indicators

Client and carer satisfaction

Proportion of people with disability/primary carers who are satisfied with the quality of assistance received, 2018 (per cent)

Most recent data for these measures are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
People with disability 72.4 ± 7.4 74.0 ± 9.4 78.4 ± 8.0 78.9 ± 10.1 96.2 ± 69.0 64.1 ± 20.6 83.8 ± 14.0 100.0 ± np** 76.6 ± 4.5
Primary carers 65.1 ± 14.4 68.7 ± 12.0 68.3 ± 11.0 63.4 ± 13.8 77.2 ± 19.4 103.3 ± np** 66.7 ± 48.6* 66.6 ± 4.8
Source: Data tables 15A.66–67

Efficiency — Cost per output unit indicators

Government contribution per user of non-government provided services

Government funding per user of non‑government provided accommodation support services in group homes, 2018-19

Most recent data for this measure are not comparable or complete
 NSWVicQldWASATasACTNTAust
$ .. 106 731 115 908 159 773 .. 154 390 .. 323 378 149 876
Source: Data table 15A.72

Cost per user of State and Territory administered services

Total estimated expenditure per NDA service user, State and Territory government administered programs, 2018-19

Most recent data for this measure are not comparable or complete
 NSWVicQldWASATasACTNTAust
$ .. 22 728 63 921 57 167 .. 18 462 .. 232 946 37 949
Source: Data table 15A.76

Outcome indicators

Labour force participation and employment of people with disability

Labour force participation rate of people with disability aged 15–64 years, 2018

Most recent data for this measure are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
% 51.0 ± 3.2 51.9 ± 3.5 54.1 ± 3.0 59.1 ± 3.7 58.6 ± 6.4 41.2 ± 6.0 68.7 ± 5.3 58.2 ± 16.7 53.4 ± 1.6
Source: Data table 15A.78

Labour force participation of primary carers of people with disability

Labour force participation rate for primary carers aged 15–64 years, 2018

Most recent data for this measure are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
% 60.0 ± 6.5 58.3 ± 8.2 52.9 ± 8.2 61.4 ± 10.3 70.1 ± 16.0 46.4 ± 15.9 61.6 ± 11.8 102.6 ± np** 57.0 ± 3.9
Source: Data table 15A.84

Social participation of people with disability

People with disability aged 15–64 years who have had face to face contact with family or friends in the previous week, 2018

Most recent data for this measure are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
% 67.0 ± 3.6 68.1 ± 1.2 66.0 ± 3.0 73.1 ± 3.5 66.3 ± 7.3 77.0 ± 7.0 73.8 ± 3.1 60.0 ± 31.7* 67.6 ± 1.7
Source: Data table 15A.90

Use of mainstream services by people with disability

Proportion of people with disability aged 15–64 years who experienced discrimination due to disability from service and hospitality staff in the last 12 months, 2018

Most recent data for this measure are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
% 5.0 ± 1.6 4.7 ± 1.9 4.8± 1.6* 6.4 ± 2.5 4.4 ± np** 9.8 ± 6.6* 10.2 ± 5.8* 5.6 ± 0.8
Source: Data table 15A.97

Carer health and wellbeing

Proportion of primary carers of people with disability who feel satisfied with their caring role, 2018

Most recent data for this measure are comparable and complete, subject to caveats
 NSWVicQldWASATasACTNTAust
% 20.3 ± 5.5 23.1 ± 6.1 29.8 ± 9.1 17.5* ± 9.1 11.9** ± np 13.7* ± 12.5 19.7** ± np 43.6 ± np 22.1 ± 3.2
Source: Data table 15A.23

Notes

These data and caveats for these data are available in section 15 and relevant data tables.

Some percentages reported in these tables include 95 per cent confidence intervals (for example, 80 per cent ± 2.7 per cent).

* Indicates the estimate or proportion has a relative standard error between 25 per cent and 50 per cent and should therefore be used with caution. ** Indicates the estimate or proportion has a relative standard error greater than 50 per cent and is considered too unreliable for general use.

np Not published. .. Not applicable. – Nil or rounded to zero.

Performance indicator data for Aboriginal and Torres Strait Islander people in this section are available in the data tables listed below. Contextual data and further supporting information can be found in the section.

Disability services data disaggregated for Aboriginal and Torres Strait Islander people
Table number Table title
Table 15A.31 Proportion of the potential population who are participants in the NDIS, by Indigenous status
Table 15A.32 Users of NDA accommodation support services, by Indigenous status
Table 15A.33 Users of NDA community support services, by Indigenous status
Table 15A.34 Users of NDA community access services, by Indigenous status
Table 15A35 Users of NDA respite services, by Indigenous status
Table 15A.36 Users of NDA employment services (aged 15–64 years), by Indigenous status
Table 15A.37 Aboriginal and Torres Strait Islander users of NDA open employment services/Employment Support Services aged 15-64 years, by age
Table 15A.38 Aboriginal and Torres Strait Islander users of NDA Disability Management Services aged 15-64 years, by age
Table 15A.39 Aboriginal and Torres Strait Islander users of NDA supported employment services/ Australian Disability Enterprises aged 15-64 years, by age
Table 15A.46 Indigenous users of State/Territory delivered NDA services aged 0-64 years
Table 15A.61 Rate of younger people admitted to permanent residential aged care per 10 000 potential population, by Indigenous status, by age
Table 15A.63 Younger people who separated from permanent residential aged care to return to home/family, by Indigenous status, by age
Table 15A.64 Younger people receiving permanent residential aged care, by Indigenous status, by age