Report on Government Services 2021
Part D, Section 9: RELEASED ON 22 JANUARY 2021
9 Emergency services for fire and other events
Impact of COVID-19 on data for the Emergency services for fire and other events section
COVID-19 may affect data in this Report in a number of ways. This includes in respect of actual performance (that is, the impact of COVID-19 on service delivery in 2020 which is reflected in the data results), and the collection and processing of data (that is, the ability of data providers to undertake data collection and process results for inclusion in the Report).
For the Emergency services for fire and other events section, there are no significant changes to the data as a result of COVID-19.
Impact of the 2019-20 Australian bushfires for the Emergency services for fire and other events section
For this section, there has been some impact on data that is attributable to the bushfires, but this has not affected either the comparability or completeness of any indicators. Impacts may potentially flow through to indicators on expenditure per person, fire death rate and value of fire asset losses from fire events. Some specific footnoting identifies some additional technical matters in the data which may be applicable to particular jurisdictions (such as NSW and Victoria).
The focus of performance reporting in this section is on emergency services for fire events. Descriptive information is included on emergency services for other events, with performance reporting to be developed for future Reports.
The Indicator Results tab uses data from the data tables to provide information on the performance for each indicator in the Indicator Framework. The same data are also available in CSV format.
- Indicator Framework
- Indicator Results
Objectives for emergency services for fire and other events
Emergency services for fire and other events aim to reduce the adverse effects of events on the community (including people, property, infrastructure, economy and environment). Governments’ involvement is aimed at providing emergency services that:
- contribute to the community's management of risks and its preparedness, through the promotion of risk reduction and mitigation activities
- are accessible, responsive and sustainable.
Governments aim for emergency services to meet these objectives in an equitable and efficient manner.
An emergency event is an event that endangers or threatens to endanger life, property and/or the environment, and requires a significant and coordinated response. A fire event is an incident that is reported to a fire service organisation and requires a response. Fire events include (but are not limited to):
- structure fires (that is, fires inside a building or structure), regardless of whether there is damage to the structure
- landscape fires, including bushfires and grass fires, regardless of the size of the area burnt
- other fires, including vehicle and other mobile property fires, and outside rubbish fires
Other events that require an emergency response from fire and/or state and territory emergency services include road crash rescue, floods, storms and other natural disasters.
Roles and responsibilities
Fire service organisations and state and territory emergency services (STES) are some of the primary agencies involved in providing emergency services for fire and other events. The role of these organisations varies across jurisdictions but commonly includes prevention/mitigation, preparedness, response and recovery activities. Detailed activities by jurisdiction for fire service organisations and STES are available in tables 9.1 and 9.2 respectively in the interpretative material.Each State and Territory government operates multiple emergency service agencies, which service different populations and geographic areas according to specified governance arrangements (table 9.4 in the interpretative material). Fire and STES service organisations work closely with other government departments and agencies that also have responsibilities in the case of fire and other emergency events.
This section covers the finances and activities of urban and rural fire service agencies and, for selected tables and jurisdictions, the fire event finances and activities of land management agencies (tables 9A.1–13), and STES (tables 9A.14–18). The scope of fire service organisations data provided by jurisdictions is presented in table 9.3 in the interpretative material.
Nationally in 2019-20, the total revenue of fire service organisations was $5.7 billion (including WA STES) and for STES (excluding WA) was $252 million (table 9.6).
Jurisdictions have a range of funding models to resource fire service organisations and STES organisations. For fire services, government grants were the largest source of revenue in 2019-20 (47.3 per cent of total funding) and levies were the largest revenue source for STES (57.5 per cent of total funding) (tables 9A.1 and 9A.14).The Australian Government provides funding to State and Territory governments through programs including:
- The Disaster Risk Reduction Package supports initiatives to reduce the risk and limit the impact of disasters in line with the National Disaster Risk Reduction Framework. In 2019-20, funding was $20.9 million (table 9A.2).
- The Natural Disaster Relief and Recovery Arrangements and Disaster Recovery Funding Arrangements provide assistance with relief and recovery efforts following an eligible natural disaster event. Cash payments to states and territories in 2019-20 totalled $1.4 billion (Australian Government 2020)1. Allocations vary across jurisdictions and over time depending on the timing and nature of natural disaster events.
The Australian Government also provides financial support to eligible individuals affected by a disaster, with payments in 2019-20 of $250.4 million (table 9A.2).
- This figure differs from the estimate in the table 9A.2 which reflects payments to states and territories on an accruals basis. Locate Footnote 1 above
Size and scope
Nationally in 2019-20, 22 492 full time equivalent (FTE) paid personnel were employed by fire service organisations, with the majority (77.8 per cent) firefighters. A large number of volunteer personnel (201 662 people) also participated in the delivery of services in 2019-20. The proportion of volunteer personnel and the nature of their role varied across jurisdictions (table 9A.3).
For STES, the majority of personnel were volunteers, with 24 948 state and territory emergency services volunteers and 717 paid staff in 2019-20 (table 9A.16). The proportion of volunteer and paid personnel and the nature of their roles varied across jurisdictions (table 9A.16).
Demand for emergency services
Fire service organisations and STES provide emergency response and rescue services for a range of fire and other emergency events. Nationally in 2019-20, fire service organisations attended a total of 390 861 emergency incidents, of which 93 403 were fire events (table 9A.8) and STES organisations attended a total of 93 419 incidents (excluding Queensland), of which 69 201 were storm and cyclone events (table 9A.17).
Australian Government 2020, Final Budget Outcome 2019-20.
The performance indicator framework provides information on equity, efficiency and effectiveness, and distinguishes the outputs and outcomes of emergency services for fire events.
The performance indicator framework shows which data are complete and comparable in this Report. For data that are not considered directly comparable, text includes relevant caveats and supporting commentary. Section 1 discusses data comparability and completeness from a Report-wide perspective. In addition to the service area's Profile information, the Report’s statistical context (Section 2) contains data that may assist in interpreting the performance indicators presented in this section.
Improvements to performance reporting for emergency services for fire and other events are ongoing and include identifying data sources to fill gaps in reporting for performance indicators and measures, and improving the comparability and completeness of data.
Outputs are the services delivered (while outcomes are the impact of these services on the status of an individual or group) (see section 1). Output information is also critical for equitable, efficient and effective management of government services.
Outcomes are the impact of services on the status of an individual or group (see section 1).
An overview of the Emergency services for fire and other events indicator results is presented. Different delivery contexts, locations and types of clients can affect the equity, effectiveness and efficiency of emergency services.
Information to assist the interpretation of these data can be found in the Emergency services interpretative material and data tables. Data tables are identified by a ‘9A’ prefix (for example, table 9A.1).
All data are available for download as an excel spreadsheet and as a CSV dataset — refer to Download supporting material. Specific data used in figures can be downloaded by clicking in the figure area, navigating to the bottom of the visualisation to the grey toolbar, clicking on the 'Download' icon and selecting 'Data' from the menu. Selecting 'PDF' or 'Powerpoint' from the 'Download' menu will download a static view of the performance indicator results.
Download supporting material
- 9 Emergency services interpretative material (PDF - 625 Kb)
- 9 Emergency services interpretative material (Word - 142 Kb))
- 9 Emergency services data tables (XLSX - 386 Kb)
- 9 Emergency services dataset (CSV - 507 Kb)
See the interpretative material and corresponding table number in the data tables for detailed definitions, caveats, footnotes and data source(s).