Consumer policy framework
Public hearings
2008
These public hearings were held following the release of the draft report on 12 December 2007.
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Melbourne, 11 February 2008 (PDF 283.3 KB)
Melbourne, 11 February 2008 (RTF 318.5 KB)Public Hearing Transcript - Melbourne, 11 February 2008
| Participants at Melbourne, 11 February 2008 | Pages |
|---|---|
| Builders’ Collective of Australia Inc. (Phillip John Dwyer) | 641-654 |
| Madeleine Kingston | 655-661 |
| Tru Energy (Con Hristodoulidis, Graeme Hamilton) | 662-671 |
| Peter Neville Brohier | 672-680 |
| Frank William Penhalluriack | 681 |
| Cheryl Forge | 682 |
| Consumer Action Law Centre (Catriona Lowe, Gerard Brody) | 683-706 |
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Public Hearing Transcripts - Sydney, 18-19 February 2008
| Participants at Sydney, 18 February 2008 | Pages |
|---|---|
| Australian Competition and Consumer Commission (Graeme Samuel, Brian Cassidy) | 709-725 |
| Association of Superannuation Funds of Australia (Ross Clare, Robert Hodge) | 726-739 |
| Energy Retailers Association of Australia (Nicholas Convery, Alastair Phillips) | 740-752 |
| Australian Toy Association (Richard Hayman, Peter Sekuless) | 753-762 |
| Dawn Coombridge | 763-773 |
| Consumer Credit Legal Centre (Catherine Lane, Karen Cox) | 774-802 |
| Credit Ombudsman Service (Raj Venga) | 803-814 |
| Participants at Sydney, 19 February 2008 | Pages |
|---|---|
| National Children's and Youth Law Centre (James McDougall) | 816-826 |
| Tortoise Technologies Pty Ltd (David Price) | 827-834 |
| Australian Bathroom and Waterproofing Association (Keith Atkins) | 835-847 |
| University of New South Wales (Prof Frank Zumbo) | 848-866 |
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Public Hearing Transcripts - Canberra, 21 February 2008
| Participants at Canberra, 21 February 2008 | Pages |
|---|---|
| Telecommunications Industry Ombudsman (Deirdre Anne O'Donnell) | 868-881 |
| Master Builders Association of Australia (Wilhelm Harnisch, Richard Calver) | 882-898 |
| Neil Evans | 899-900 |
| Choice (Gordon Renouf, Elissa Freeman) | 901-918 |
| Australian Financial Counselling and Credit Reform Association (David Tennant) | 919-929 |
| ACT Essential Services Consumer Council (Peter Sutherland) | 930-944 |
| Housing Industry Association (Scott Chamberlain, Glen Simpson) | 945-965 |
| Foundation for Effective Markets and Governance (Robin Brown, Ian McAuley, John Wood) | 966-983 |
2007
These public hearings were held following the release of the issues paper on 29 January 2007.
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Public Hearing Transcript - Melbourne, 20 March 2007
| Participants at Melbourne, 20 March 2007 | Pages |
|---|---|
| Consumer Action Law Centre (Catriona Lowe, Nicole Rich) | 2-17 |
| Telstra (Gary Pianko, Trevor Hill, Mendel Silberman) | 18-34 |
| Reproductive Choice Australia (Leslie Cannold, Lesley Vick) | 35-47 |
| Communications Law Centre (Nick Moustakas) | 48-61 |
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Public Hearing Transcript - Melbourne, 21 March 2007
| Participants at Melbourne, 21 March 2007 | Pages |
|---|---|
| Builders' Collective of Australia (Phillip John Dwyer, Russell Joseph) | 62-84 |
| Tru Energy (David McAloon, Graeme Hamilton, Con Hristodoulidis) | 85-105 |
| Mark Andrew Balkin | 106-119 |
| George Korfiatis | 120-132 |
| Ray Dalton | 133-139 |
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Public Hearing Transcript - Adelaide, 22 March 2007
| Participants at Adelaide, 22 March 2007 | Pages |
|---|---|
| John Furbank | 141-155 |
| Consumers Association of South Australia (Anthony Moore, Ian Butterworth) | 156-164 |
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Public Hearing Transcript - Perth, 23 March 2007
| Participants at Perth, 23 March 2007 | Pages |
|---|---|
| Economic Regulation Authority of Western Australia (Chris Field) | 167-186 |
| Financial Counsellors Association (Marianne Mayer) | 187-193 |
| Synergy Energy (Simon Thackray) | 194-203 |
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Public Hearing Transcript - Brisbane, 26 March 2007
| Participants at Brisbane, 26 March 2007 | Pages |
|---|---|
| Griffith University, Centre for Credit and Consumer Law (Nicola Howell, Tenzin Bathgate) | 205-222 |
| University of Queensland (Peter Earl) | 223-236 |
| Motor Trades Association of Queensland (Aivars Blums) | 237-252 |
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Public Hearing Transcript - Canberra, 29 March 2007
| Participants at Canberra, 29 March 2007 | Pages |
|---|---|
| National Seniors Association (Peter Brady, Jonathan Kennedy) | 254-267 |
| Foundation for Effective Markets and Governance (John Thomson, Dalrymple Wood, Robin Michael, Gwyn Brown) | 268-280 |
| Real Estate Institute of Australia (Bryan Stevens) | 281-294 |
| Australian Financial Counselling and Credit Reform Association (David Tennant, Jan Pentland) | 295-310 |
| Australian Electrical and Electronic Manufacturers Association (Brian Douglas) | 311-318 |
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Public Hearing Transcript - Hobart, 2 April 2007
| Participants at Hobart, 2 April 2007 | Pages |
|---|---|
| Council of Small Business Organisations of Australia (Tony Steven) | 320-331 |
| Peter Neville Brohier | 332-342 |
| Hobart Community Legal Service (Jane Hutchison) | 343-358 |
| Tasmanian Council of Social Service (Tom Muller, Kath McLean) | 359-374 |
| Janine Brandsen | 375-389 |
| John Fulton | 390-405 |
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Public Hearing Transcript - Darwin, 4 April 2007
This public hearing was held by videoconference to Darwin.
| Participants at Darwin, 4 April 2007 | Pages |
|---|---|
| Department of the Northern Territory Chief Minister (Jean Rodricks, Caroline Morrison) | 407-424 |
| Acting Commissioner for Consumer Affairs (Gary Clements) | 407-424 |
| Department of Justice (Traci Keys, Patrick Stephensen) | 407-424 |
| Northern Territory Treasury (Erin Stone) | 407-424 |
| Department of Business, Economic and Regional Development (Archana Mishra) | 407-424 |
| Northern Territory Advisory Council on Ageing (Graeme Suckling) | 407-424 |
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Public Hearing Transcript - Sydney, 16 April 2007
| Participants at Sydney, 16 April 2007 | Pages |
|---|---|
| Choice (Peter Kell, Gordon Renouf) | 426-451 |
| Consumer Credit Legal Centre (Katherine Lane, Karen Cox) | 452-470 |
| NSW Energy and Water Ombudsman (Clare Petre, Brendan French) | 471-488 |
| Australian Toy Association (Beverly Jenkins) | 489-497 |
| Consumers' Telecommunications Network (Teresa Corbin, Sarah Wilson) | 498-520 |
| National Financial Services Federation Inc (Philip Smiles, Peter Grantham) | 521-536 |
| Consumer (Laurie Malone) | 537-544 |
| Consumers' Federation of Australia (Nigel Waters) | 545-555 |
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Public Hearing Transcript - Sydney, 17 April 2007
| Participants at Sydney, 17 April 2007 | Pages |
|---|---|
| Faculty of Business, University of Nsw (Jenny Buchan) | 557-565 |
| Insurance Council of Australia (John Anning, John Driscoll, Peter Anderson) | 566-580 |
| Public Interest Advocacy Centre And Public Interest Law (Robin Banks) | 581-594 |
| Association of Superannuation Funds of Australia (Brad Pragnell, Robert Hodge) | 595-609 |
| University of Nsw, Law Lecturer (Frank Zumbo) | 610-626 |
| Standards Australia (Colin Blair, Andrew Harper, Adrian O'Connell) | 627-639 |
