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Privacy Policy


The Productivity Commission collects and handles a variety of personal information in performing its functions under the Productivity Commission Act 1998. This condensed Privacy Policy applies to personal information collected by the Commission.

The Commission has adopted the layered privacy policy format. This document provides you with a succinct overview of how the Commission handles personal information.

Both this condensed Privacy Policy and the complete Privacy Policy were last updated in March 2014.

Read the complete privacy policy

Personal information handling practices


The Commission usually collects personal information about individuals directly from those individuals or their authorised representative.

The Commission sometimes collects personal information from a third party or from a publicly available source, but only if:

  • the individual has consented to such collection or would reasonably expect us to collect their personal information in this way; or
  • if it is necessary for a specific purpose, such as the investigation of a privacy complaint.

In certain circumstances, we may collect personal information from other government agencies to assist us to contact members of the public to seek their participation in an inquiry or study.

Use and disclosure

The Commission only collects personal information for purposes which are directly related to its functions or activities, and only when it is necessary for or directly related to such purposes. The Commission will not ask you for any personal information that it does not need. The Commission will only use your personal information for secondary purposes where it is able to do so under the Privacy Act.

In some instances, we may use personal information, such as contact details that the Commission has obtained from another government agency, to contact members of the public to participate in inquiries, studies or related activity. If any individual does not wish to participate or continue to participate, we do not use their contact details for any other purpose.

We do not give personal information about an individual to other government agencies, private sector organisations or anyone else, unless one of the following applies:

  • the individual has consented
  • the individual would reasonably expect, or has been told, that information of that kind is usually passed to those individuals, bodies or agencies
  • it is otherwise required or authorised by law
  • it will prevent or lessen a serious and imminent threat to somebody's life or health; or
  • it is reasonably necessary for the enforcement of the criminal law or of a law imposing a pecuniary penalty, or for the protection of public revenue.

Data security

We take reasonable steps to protect the personal information we hold against, loss, unauthorised access, use, modification or disclosure, and against other misuse.

When the personal information that we collect is no longer required, we destroy or delete it in a secure manner, in accordance with the Commission's records disposal authority under Archives Act 1983.

Your information

You can seek access to the personal information that we hold about you, and you can ask us to correct the personal information we hold about you. For more information, see the section on 'Accessing your personal information' in our complete Privacy Policy.

If you are listed on one or more of our email alerts, you can opt out at any time by using the 'unsubscribe' function in our emails.

Our obligations

The Commission is bound by the Australian Privacy Principles in the Privacy Act 1988 (external link).

For more information, see our comprehensive Privacy Policy.

How to contact us

For further information, please contact the Commission using the following contact details:

By email:

By post:

Privacy Contact Officer
Productivity Commission
Locked Bag 2, Collins St East
Melbourne Vic 8003