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Contact us

Melbourne

Address
Level 12, 530 Collins Street
Melbourne VIC 3000, Australia

Postal address
Locked Bag 2, Collins St East
Melbourne VIC 8003, Australia

Reception
Telephone: (03) 9653 2100
Fax: (03) 9653 2199
Freecall: 1800 020 083


Canberra

Address
Level 2, 15 Moore Street
Canberra City ACT 2600, Australia

Postal address
GPO Box 1428
Canberra City ACT 2601, Australia

Reception
Telephone: (02) 6240 3200
Fax: (02) 6240 3399
Freecall: 1800 020 083


National Interpreter Symbol

Translating and Interpreting Service

The Translating and Interpreting Service (TIS) is available for people who do not speak English and for English speakers needing to communicate with them. TIS is a national service, 24 hours a day, 7 days a week and is accessible from anywhere in Australia for the cost of a local call.

Phone: 131 450

National Interpreter Symbol

National Relay Service

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (external link):

  • TTY users phone 133 677 then ask for 1800 020 083
  • Speak and Listen users phone 1300 555 727 then ask for 1800 020 083
  • Internet relay users connect to the NRS website then ask for 1800 020 083

Should you be unhappy with our service or wish to make suggestions/comments

  • Tell the employee with whom you are dealing the nature of your dissatisfaction or other feedback.
  • You may ask to speak to a senior manager.
  • Alternatively, you may contact an Executive Manager or the Assistant Commissioner Corporate Services for advice on the appropriate courses of action open to you.
  • Complaints will be fully investigated and, where appropriate, details will be included in the Commission's Annual Report.

Read our service charter ..

Contacts

Media enquiries
(02) 6240 3239
Email a media enquiry

Publications
(03) 9653 2244
Email a publication enquiry

Recruitment and consultancies
(03) 9653 2242
Email Recruitment

Library (Interlibrary loans)
(03) 9653 2325
Email Library

Website management
(03) 9653 2105
Email Website management

Review of Government Service Provision

Secretariat
(03) 9653 2100
Email GSP

Competitive Neutrality Complaints

(02) 6240 3217
Email CNCO