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Report on Government Services 2021

The annual Report on Government Services (RoGS) provides information on the equity, effectiveness and efficiency of government services in Australia. The 2021 RoGS was progressively released between 20 January and 2 February 2021.

Impact of COVID-19 on data in the 2021 Report

COVID‑19 may affect data in this Report in a number of ways. This includes in respect of:

  • actual performance — that is, the impact of COVID‑19 on service delivery in 2020 which is reflected in the data for those indicators with data covering this time period
  • the collection and processing of data — that is, the ability of data providers to undertake data collection and process results for inclusion in the Report (regardless of the time period of the data).

For affected data, the impacts of various restrictions introduced from March 2020 have been identified and noted in relevant sections. The impacts predominately related to changes in service inputs, outputs and outcomes, but did not change the comparability of any indicators in the 2021 Report. For some service areas, the impact resulted in non-collection of data (for example, NAPLAN 2020 for section 4 – School education) or delays in data collection and hence no new data available in time for inclusion in this edition of the Report (for example, Student Outcomes Survey 2020 for section 5 – VET).

The Steering Committee will continue to monitor the impact of COVID-19 on future editions of this Report.

Documents are provided which outline how to access the RoGS material. The colour coding refers to which document should be used for each RoGS Part below.

A Approach to performance reporting

Part A includes an introduction to the Report on Government Services 2021, Statistical context for the service-specific parts B to G, the Glossary and the Acronyms and abbreviations list.

B Child care, education and training

Part B includes performance reporting for Early childhood education and care (ECEC), School education and Vocational education and training (VET).

C Justice

Part C includes performance reporting for Police services, Courts and Corrective services.

D Emergency management

Part D includes performance reporting for Emergency services for fire and other events.

E Health

Part E includes performance reporting for Primary and community health, Ambulance services, Public hospitals and Services for mental health.

F Community services

Part F includes performance reporting for Aged care services, Services for people with disability, Child protection services and Youth justice services.

G Housing and homelessness

Part G includes performance reporting for Housing and Homelessness services.

Printed copies

Printed copies of the complete set of volumes for this report can be purchased from Canprint Communications.

Please note: If you do not need the whole Report then you can purchase individual volumes from their respective web pages.

This publication is only available online.

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