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Report on Government Services

The Report on Government Services (RoGS) provides information on the equity, effectiveness and efficiency of government services in Australia. The 2024 RoGS was progressively released between 22 January and 5 February 2024.

The Report on Government Services and the Performance Reporting Dashboard are currently being reviewed by the Council on Federal Financial Relations (CFFR). The review will consider the objectives, scope, use and effectiveness of the RoGS and the Dashboard, and opportunities to streamline and improve these performance reporting arrangements. To learn more about the review, access the Terms of Reference, and check for future opportunities to provide feedback on the RoGS and the Dashboard go to Review of the Report on Government Services and the Performance Reporting Dashboard – Treasury.gov.au

Register to keep informed about RoGS

The 2024 RoGS is available below, with earlier editions accessible by changing the year in the white box and pressing ‘Change year’.

A guide is provided which outlines how to access the RoGS material:

  • At a glance
  • Media release
  • About report

Report at a glance

A Approach to performance reporting

PART A: RELEASED ON 22 JANUARY 2024

Part A includes an introduction to the Report on Government Services 2024, Statistical context for the service-specific parts B to G, the Glossary and the Acronyms and abbreviations list.

B Child care, education and training

PART B: RELEASED ON 5 FEBRUARY 2024

Part B includes performance reporting for Early childhood education and care (ECEC), School education and Vocational education and training (VET).

C Justice

PART C: RELEASED ON 29 JANUARY 2024

Part C includes performance reporting for Police services, Courts and Corrective services.

D Emergency management

PART D: RELEASED ON 29 JANUARY 2024

Part D includes performance reporting for Emergency services for fire and other events.

E Health

PART E: RELEASED ON 31 JANUARY 2024

Part E includes performance reporting for Primary and community health, Ambulance services, Public hospitals and Services for mental health.

F Community services

PART F: RELEASED ON 22 JANUARY 2024

Part F includes performance reporting for Aged care services, Services for people with disability, Child protection services and Youth justice services.

G Housing and homelessness

PART G: RELEASED ON 22 JANUARY 2024

Part G includes performance reporting for Housing and Homelessness services.

Media release

The Productivity Commission today released the Report on Government Services 2024. The report shows how governments have performed in the delivery of 17 important services including:

  • Education
  • Justice
  • Community services
  • Health
  • Emergency management
  • Housing and homelessness

Government expenditure on these services was approximately $348 billion for 2021-22 – around 70% of government recurrent expenditure.

‘For nearly 30 years, the Report on Government Services has helped governments measure the efficiency and effectiveness of key services they deliver. I’m excited to be a part of the inter-jurisdictional Steering Committee responsible for the report’ said Productivity Commission Chair Danielle Wood.

This year, new data is available on waiting times for residential aged care, home care, assessments and the cost of providing these services.

‘As the population ages, the affordability, quality and accessibility of aged care services will only become more important. This data will help consumers, policy makers and governments plan for and respond to demand for these services’ Ms Wood said.

The report also includes new data on the cost and availability of primary and community health services, mental health services and early childhood education and care.

‘This data provides additional insights into how cost of living pressures are impacting consumer access to key services’ said Ms Wood.

The report is being released in seven parts from Monday 22 January to 5 February 2024. The full release schedule can be found below.

Releases will appear on the Productivity Commission website at www.pc.gov.au/rogs. The report is produced by the Productivity Commission on behalf of all Australian governments. The 2024 report is the 29th edition.

Release schedule

Sections will be available from 10.30 pm AEDT as follows:

Monday 22 January 2024

  • Approach to performance reporting (Part A)
  • Community services (Part F)
  • Housing and homelessness (Part G)

Monday 29 January 2024

  • Justice (Part C)
  • Emergency management (Part D)

Wednesday 31 January 2024

  • Health (Part E)

Monday 5 February 2024

  • Child care, education and training (Part B)

Background information

Jessica Read, Assistant Commissioner – 03 9653 2356

Media requests

02 6240 3330 / media@pc.gov.au

About this report

Expand allCollapse all

Acknowledgment

This report was produced under the direction of the Steering Committee for the Review of Government Service Provision (SCRGSP). The Steering Committee comprises the following current members:

NameGovernmentDepartment/Agency
Danielle Wood
Romlie Mokak
Chair
Convenor Overcoming Indigenous
Disadvantage (OID) and Indigenous Expenditure Report (IER) Working Group
Productivity Commission
Productivity Commission
Melissa Bray
Hope Peisley
Australian Government
Australian Government
The Treasury
Department of the Prime Minister and Cabinet
Xuan Deng
Jasmine Tsen
NSW
NSW
NSW Treasury
Department of Premier and Cabinet
Hugh Thomas
Sharon Oxlade
VIC
VIC
Department of Premier and Cabinet
Department of Treasury and Finance
Kerry Wilson
Catherine McFadyen
QLD
QLD
Department of the Premier and Cabinet
Queensland Treasury
Ashley Sakala
Lisa Bednarczyk
WA
WA
Department of the Premier and Cabinet
Department of Treasury
Chris McGowan
Greg Raymond
SA
SA
Department of the Premier and Cabinet
Department of Treasury and Finance
Pip Shirley TAS Department of Premier and Cabinet
Wilhelmina Blount ACT Chief Minister, Treasury and Economic Development Directorate
Nadia Phillips
Tamara Biro
NT
NT
Department of the Chief Minister
Department of Treasury and Finance
Michael Smedes   Australian Bureau of Statistics
Matthew James   Australian Institute of Health and Welfare

Copyright and publication detail

Read more about copyright

ISSN 2205-5703 (Online)

Attribution

This work should be attributed as follows, Source: Steering Committee for the Review of Government Service Provision, Report on Government Services 2024.

If you have adapted, modified or transformed this work in anyway, please use the following, Source: based on Steering Committee for the Review of Government Service Provision data, Report on Government Services 2024.

An appropriate reference for this publication is:

SCRGSP (Steering Committee for the Review of Government Service Provision) 2024, Report on Government Services 2024, Productivity Commission, Canberra, https://www.pc.gov.au/ongoing/report-on-government-services/2024 (accessed [include the date you accessed the online material]).

Publications enquiries:

The Productivity Commission acts as the Secretariat for the Steering Committee for the Review of Government Service Provision. This report and previous editions are available from the Productivity Commission website at www.pc.gov.au

The Steering Committee welcomes enquiries and suggestions on the information contained in this report. Contact the Secretariat by phone: (03) 9653 2100 or CSRR enquiries form.

What works

Supplementary reviews of government services.

What works reviews

Printed copies

Printed copies of the complete set of volumes for this report can be purchased from Canprint Communications.

Please note: If you do not need the whole Report then you can purchase individual volumes from their respective web pages.

This publication is only available online.

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2009 Review of the Report on Government Services

COAG endorsed the review's recommendations at its 7 December 2009 meeting.

The Steering Committee endorsed the Independent Reference Group's Review of the Report on Government Services' performance indicator framework Report in September 2010.

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