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Report on Government Services

The annual Report on Government Services (RoGS) provides information on the equity, effectiveness and efficiency of government services in Australia.

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The 2017 RoGS will be progressively released on the following days:

  • Tuesday 24 January (Volume A Approach to performance reporting [online only], Volume F Community services and Volume G Housing and homelessness)
  • Tuesday 31 January (Volume C Justice and Volume D Emergency management)
  • Wednesday 1 February (Volume E Health)
  • Friday 3 February (Volume B Child care, education and training).

  • At a glance
  • Media release
Approach to performance reporting

Volume A

, published 24 Jan 2017

Volume A includes an introduction to the Report on Government Services 2017, Statistical context for the service-specific volumes B to G, the Glossary and the Acronyms and abbreviations list.

Performance measurement Statistical contextGlossaryAcronyms and abbreviations

Community services

Volume F

, published 24 Jan 2017

The Community services volume F includes performance reporting for Aged care services, Services for people with disability, Child protection services and Youth justice services.

Sector overview Aged care services Services for people with disability Child protection Youth justice

Housing and homelessness

Volume G

, published 24 Jan 2017

The Housing and homelessness volume G includes performance reporting for Housing and Homelessness.

Sector overview Housing Homelessness services

The 2017 Report on Government Services is a vital tool in holding all Australian governments accountable for the effectiveness and efficiency of government services.

This year marks the 22nd edition of the Report on Government Services. The Report is produced by the Productivity Commission on behalf of all Australian governments.

“In an environment where fact and data are increasingly optional extras in policy development, the Report remains a stand-out example of using comparative data to encourage jurisdictions to learn from each other about what works and why.” said Peter Harris, Chairman of the Productivity Commission and the Steering Committee. “It encourages improvements in service delivery, which contributes to improved wellbeing for all Australians.”

“The 2017 Report has current year data for most services, but some gaps remain, particularly for health data” said Peter Harris. “For service level data to be more useful for policymakers and the community, we need to reduce the time from data release to clearance by agencies for reporting.”

This comprehensive Report covers 17 services, and is being released in seven volumes on:

Tuesday, 24 January 2017 – 12.15 am

  • Volume A Approach to performance reporting (online only)
  • Volume F Community services (aged care, disability, child protection and youth justice)
  • Volume G Housing and homelessness

Tuesday, 31 January 2017 – 12.15 am

  • Volume C Justice (police, courts and corrective services)
  • Volume D Emergency management (fire services)

Wednesday, 1 February 2017 – 12.15 am

  • Volume E Health (primary and community health, ambulance, public hospitals, mental health)

Friday, 3 February 2017 – 12.15 am

  • Volume B Child care, education and training (early childhood education and care, school education and vocational education and training)

Releases will appear on the Productivity Commission website at

Background information

Catherine Andersson (Assistant Commissioner) 03 9653 2354


Media and Publications 03 9653 2244 or email to

Register your interest

Be kept informed about the Report on Government Services.

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What works?

Proposed reporting framework on 'what works' to improve government service outcomes.

Read the draft reporting framework

Full report

Please note: The hardcopy version of the full report will not be available until all volumes have been released on Friday 3 February 2017.

Publications feedback

We value your comments about this publication and encourage you to complete and submit the publications feedback form.

Indigenous Compendiums

The Indigenous compendium ceased from the 2015 RoGS. From the 2016 RoGS onwards a reference list is now included on the Indigenous data tab on each sector overview/chapter page where performance data are available.

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