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Report on Government Services

The Report on Government Services (RoGS) provides information on the equity, effectiveness and efficiency of government services in Australia. The 2022 RoGS was progressively released between 25 January and 3 February 2022. A mid-year data update aims to improve the timeliness of information in the RoGS and was released on 7 June 2022. The mid-year release provides new data for a sub-set of indicators in the following sections:

Impact of COVID-19 on data in the 2022 Report

COVID‑19 may affect data in this Report in a number of ways. This includes in respect of:

  • actual performance — that is, the impact of COVID‑19 on service delivery in 2020 and 2021 which is reflected in the indicator data
  • the collection and processing of data — that is, the ability of data providers to undertake data collection and process results for inclusion in the Report (regardless of the time period of the data).

For affected data, the impacts of various restrictions introduced from March 2020 have been identified and noted in relevant sections. The impacts predominately related to changes in service inputs, outputs and outcomes, but did not change the comparability of any indicators in this Report. For some service areas, impacts on the 2021 Report have not recurred in the 2022 Report. For example, NAPLAN testing was not conducted in 2020 (data reported in section 4 - School education) but resumed in 2021. In other areas, the impacts of COVID-19 and governments' responses continue to be seen in data - for example, rent freezes and decreased exits from social housing (Part G) and a range of impacts on the health sector (Part E), including the temporary suspension of some elective surgeries and the creation of new MBS items.

The Steering Committee will continue to monitor the impact of COVID-19 on future editions of this Report.

Register to keep informed

The 2022 RoGS is available below, with earlier editions accessible by changing the year in the white box and pressing ‘Change year'.

Documents are provided which outline how to access the RoGS material. The colour coding refers to which document should be used for each RoGS Part below.

  • At a glance
  • Media release
  • About report

Report at a glance

A Approach to performance reporting

PART A: RELEASED ON 25 JANUARY 2022

Part A includes an introduction to the Report on Government Services 2022, Statistical context for the service-specific parts B to G, the Glossary and the Acronyms and abbreviations list.

B Child care, education and training

PART B: RELEASED ON 3 FEBRUARY 2022

Part B includes performance reporting for Early childhood education and care (ECEC), School education and Vocational education and training (VET).

Sector overview

3 Early childhood education and care latest update: 7 june 2022

4 School education latest update: 7 june 2022

5 Vocational education and training latest update: 7 june 2022

C Justice

PART C: Released on 28 January 2022

Part C includes performance reporting for Police services, Courts and Corrective services.

D Emergency management

PART D: RELEASED ON 28 JANUARY 2022

Part D includes performance reporting for Emergency services for fire and other events.

E Health

PART E: RELEASED ON 1 FEBRUARY 2022

Part E includes performance reporting for Primary and community health, Ambulance services, Public hospitals and Services for mental health.

F Community services

PART F: RELEASED ON 25 JANUARY 2022

Part F includes performance reporting for Aged care services, Services for people with disability, Child protection services and Youth justice services.

G Housing and homelessness

PART G: Released on 25 JANUARY 2022

Part G includes performance reporting for Housing and Homelessness services.

Media release

The Report on Government Services provides a public report card on the performance of Australian governments in the delivery of important services to the community.

The Report looks at a broad range of indicators relating to services covering:

  • Education
  • Justice
  • Community services
  • Health
  • Emergency management
  • Housing and homelessness

‘The information in this Report is important to us all, as we all rely on government services at various stages of our lives’ said Michael Brennan, Chair of the Productivity Commission.

‘It is encouraging to see that all Australian governments remain committed to transparency and accountability in public reporting on these services’ said Mr Brennan.

Data are available for the first time for a number of health indicators, including for costs as a barrier to accessing health services for people with a mental health condition, and accreditation of public hospitals.

Expenditure on the services in this Report makes up around 72 per cent of Australian, State and Territory Governments’ expenditure, or around $301 billion dollars.

‘This reporting can help to drive improvements in the efficiency and effectiveness of these services, enabling governments to learn from each other’ said Mr Brennan.

‘The Report on Government Services has been in existence now for 27 years, making it a valuable tool for examining trends over time, as well as comparisons between jurisdictions.’

This comprehensive Report covers 17 services and is being released in seven parts from Tuesday 25 January through to Thursday 3 February 2022. The schedule of release can be found below.

Releases will appear on the Productivity Commission website at www.pc.gov.au/research/ongoing/report-on-government-services. The Report is produced by the Productivity Commission on behalf of all Australian governments. The 2022 Report is the 27th edition.

Release schedule

Tuesday, 25 January 2022 – 12.15 am

  • Approach to performance reporting – Part A
  • Community services (aged care, disability, child protection and youth justice) – Part F
  • Housing and homelessness – Part G

Friday, 28 January 2022 – 12.15 am

  • Justice (police, courts and corrective services) – Part C
  • Emergency management (fire and other emergency services) – Part D

Tuesday, 1 February 2022 – 12.15 am

  • Health (primary and community health, ambulance, public hospitals, mental health) – Part E

Thursday, 3 February 2022 – 12.15 am

  • Child care, education and training (early childhood education and care, school education and vocational education and training) – Part B

Background information

Catherine Andersson (Assistant Commissioner) - 03 9653 2354

Media requests

Leonora Nicol, Media Director – 0417 665 443 / 02 6240 3239 / media@pc.gov.au

About this report

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Acknowledgment

This report was produced under the direction of the Steering Committee for the Review of Government Service Provision (SCRGSP). The Steering Committee comprises the following current members:

NameGovernmentDepartment/Agency
Mr Michael Brennan Chair Productivity Commission
Ms Trudie Wykes
Ms Sandy Cuthbert
Australian Government 
Australian Government 
The Treasury 
Department of the Prime Minister and Cabinet 
Ms Angela McIlwain
Ms Jasmine Tsen
NSW
NSW 
NSW Treasury
Department of Premier and Cabinet 
Mr Michael Boelsen
Ms Teresa Fels
Vic
Vic 
Department of Premier and Cabinet
Department of Treasury and Finance 
Ms Nicole Tabb
Ms Catherine McFadyen 
Qld 
Qld
Department of the Premier and Cabinet
Queensland Treasury 
Ms Melissa Rudez
Mr Kurt Sibma 
WA
WA 
Department of the Premier and Cabinet
Department of Treasury 
Mr Chris McGowan
Ms Tammie Pribanic 
SA
SA
Department of the Premier and Cabinet
Department of Treasury and Finance 
Ms Sue Kennedy Tas Department of Premier and Cabinet
Mr Sam Engele ACT Chief Minister, Treasury and Economic Development Directorate
Ms Nadia Phillips
Mr Mick Butler
NT
NT 
Department of the Chief Minister
Department of Treasury and Finance 
Dr Paul Jelfs   Australian Bureau of Statistics
Mr Matthew James   Australian Institute of Health and Welfare

People who also served on the Steering Committee during the production of this Report include:

NameGovernmentDepartment/Agency
Mr John Swieringa Australian Government The Treasury
Ms Lauren Le Cerf Australian Government Department of the Prime Minister and Cabinet
Mr  Louis Kastoun NSW NSW Treasury
Ms Anita Truninger NSW Department of Premier and Cabinet
Ms Sharon Oxlade Vic Department of Treasury and Finance
Ms Eleanor Jones WA Department of the Premier and Cabinet
Ms Wilhelmina Blount ACT Chief Minister, Treasury and Economic Development Directorate
Mr Alan McCormick NT Department of Treasury and Finance
Mr Michael Smedes   Australian Bureau of Statistics

Copyright and publication detail

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ISSN 2205-5703 (Online)

Attribution

This work should be attributed as follows, Source: Steering Committee for the Review of Government Service Provision, Report on Government Services 2022 .

If you have adapted, modified or transformed this work in anyway, please use the following, Source: based on Steering Committee for the Review of Government Service Provision data, Report on Government Services 2022

An appropriate reference for this publication is:

SCRGSP (Steering Committee for the Review of Government Service Provision) 2022, Report on Government Services 2022, Productivity Commission, Canberra, https://www.pc.gov.au/research/ongoing/report-on-government-services/2022 (accessed [include the date you accessed the online material]).

Publications enquiries:

The Productivity Commission acts as the Secretariat for the Steering Committee for the Review of Government Service Provision. This report and previous editions are available from the Productivity Commission website at www.pc.gov.au.

The Steering Committee welcomes enquiries and suggestions on the information contained in this report. Contact the Secretariat by phone: (03) 9653 2100 or general enquiries form.

What works

Supplementary reviews of government services.

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Printed copies

Printed copies of the complete set of volumes for this report can be purchased from Canprint Communications.

Please note: If you do not need the whole Report then you can purchase individual volumes from their respective web pages.

This publication is only available online.

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2009 Review of the Report on Government Services

COAG endorsed the review's recommendations at its 7 December 2009 meeting.

The Steering Committee endorsed the Independent Reference Group's Review of the Report on Government Services' performance indicator framework Report in September 2010.

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