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Report on Government Services

The annual Report on Government Services (RoGS) provides information on the equity, effectiveness and efficiency of government services in Australia. The 2017 RoGS was progressively released between the 24 January and 3 February 2017.

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The 2017 RoGS is available below, with earlier editions accessible by changing the year and pressing ‘Change year’.

  • At a glance
  • Media release
  • About report
Approach to performance reporting

Volume A

Volume A includes an introduction to the Report on Government Services 2017, Statistical context for the service-specific volumes B to G, the Glossary and the Acronyms and abbreviations list.

Performance measurement Statistical contextGlossaryAcronyms and abbreviations

Child care, education and training

Volume B

The Child care, education and training (CCET) volume B includes performance reporting for Early childhood education and care (ECEC), School education and Vocational education and training (VET).

Sector overview Early childhood education and care School education Vocational education and training

Justice

Volume C

The Justice volume C includes performance reporting for Police services, Courts and Corrective services.

Sector overview Police services Courts Corrective services

Emergency management

Volume D

The Emergency management volume D includes performance reporting for Emergency services for fire events. From the 2017 Report, Ambulance services is now reported in Volume E Health.

Sector overview Emergency services for fire events

Health

Volume E

The Health volume E includes performance reporting for Primary and community health, Ambulance services, Public hospitals and Mental health management.

Sector overview Primary and community health Ambulance services Public hospitals Mental health management

Community services

Volume F

The Community services volume F includes performance reporting for Aged care services, Services for people with disability, Child protection services and Youth justice services.

Sector overview Aged care services Services for people with disability Child protection Youth justice

Housing and homelessness

Volume G

The Housing and homelessness volume G includes performance reporting for Housing and Homelessness.

Sector overview Housing Homelessness services

The 2017 Report on Government Services is a vital tool in holding all Australian governments accountable for the effectiveness and efficiency of government services.

This year marks the 22nd edition of the Report on Government Services. The Report is produced by the Productivity Commission on behalf of all Australian governments.

“In an environment where fact and data are increasingly optional extras in policy development, the Report remains a stand-out example of using comparative data to encourage jurisdictions to learn from each other about what works and why.” said Peter Harris, Chairman of the Productivity Commission and the Steering Committee. “It encourages improvements in service delivery, which contributes to improved wellbeing for all Australians.”

“The 2017 Report has current year data for most services, but some gaps remain, particularly for health data” said Peter Harris. “For service level data to be more useful for policymakers and the community, we need to reduce the time from data release to clearance by agencies for reporting.”

This comprehensive Report covers 17 services, and is being released in seven volumes on:

Tuesday, 24 January 2017 – 12.15 am

  • Volume A Approach to performance reporting (online only)
  • Volume F Community services (aged care, disability, child protection and youth justice)
  • Volume G Housing and homelessness

Tuesday, 31 January 2017 – 12.15 am

  • Volume C Justice (police, courts and corrective services)
  • Volume D Emergency management (fire services)

Wednesday, 1 February 2017 – 12.15 am

  • Volume E Health (primary and community health, ambulance, public hospitals, mental health)

Friday, 3 February 2017 – 12.15 am

  • Volume B Child care, education and training (early childhood education and care, school education and vocational education and training)

Releases will appear on the Productivity Commission website at www.pc.gov.au/rogs2017.

Background information

Catherine Andersson (Assistant Commissioner) 03 9653 2354

Other

Media and Publications 03 9653 2244 or email to mpw@pc.gov.au

The content of this tab for this year's edition can be found within the each volume's PDF file.

What works?

Supplementary reviews of government services.

What works? Reviews

Printed copies

Printed copies of the complete set of volumes for this report can be purchased from Canprint Communications.

Please note: If you do not need the whole Report then you can purchase individual volumes from their respective web pages.

This publication is only available online.

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