Report on Government Services

The Report on Government Services (RoGS) provides information on the equity, effectiveness and efficiency of government services in Australia. The 2022 RoGS was progressively released between 25 January and 3 February 2022.

Impact of COVID-19 on data in the 2022 Report

COVID‑19 may affect data in this Report in a number of ways. This includes in respect of:

actual performance — that is, the impact of COVID‑19 on service delivery in 2020 and 2021 which is reflected in the indicator data
the collection and processing of data — that is, the ability of data providers to undertake data collection and process results for inclusion in the Report (regardless of the time period of the data).

For affected data, the impacts of various restrictions introduced from March 2020 have been identified and noted in relevant sections. The impacts predominately related to changes in service inputs, outputs and outcomes, but did not change the comparability of any indicators in this Report. For some service areas, impacts on the 2021 Report have not recurred in the 2022 Report. For example, NAPLAN testing was not conducted in 2020 (data reported in section 4 - School education) but resumed in 2021. In other areas, the impacts of COVID-19 and governments' responses continue to be seen in data - for example, rent freezes and decreased exits from social housing (Part G) and a range of impacts on the health sector (Part E), including the temporary suspension of some elective surgeries and the creation of new MBS items.

The Steering Committee will continue to monitor the impact of COVID-19 on future editions of this Report.

The 2022 RoGS is available below, with earlier editions accessible by changing the year in the white box and pressing ‘Change year'.

Documents are provided which outline how to access the RoGS material. The colour coding refers to which document should be used for each RoGS Part below.

At a glance
Media release
About report

A Approach to performance reporting

PART A: RELEASED ON 25 JANUARY 2022

Part A includes an introduction to the Report on Government Services 2022, Statistical context for the service-specific parts B to G, the Glossary and the Acronyms and abbreviations list.

1 Approach to performance measurement

2 Statistical context

Glossary

Acronyms and abbreviations

B Child care, education and training

PART B: RELEASED ON 3 FEBRUARY 2022

Part B includes performance reporting for Early childhood education and care (ECEC), School education and Vocational education and training (VET).

Sector overview

3 Early childhood education and care latest update: 7 june 2022

4 School education latest update: 7 june 2022

5 Vocational education and training latest update: 7 june 2022

C Justice

PART C: Released on 28 January 2022

Part C includes performance reporting for Police services, Courts and Corrective services.

Sector overview

6 Police services latest update: 7 june 2022

7 Courts

8 Corrective services

D Emergency management

PART D: RELEASED ON 28 JANUARY 2022

Part D includes performance reporting for Emergency services for fire and other events.

Sector overview

9 Emergency services for fire and other events

E Health

PART E: RELEASED ON 1 FEBRUARY 2022

Part E includes performance reporting for Primary and community health, Ambulance services, Public hospitals and Services for mental health.

Sector overview

10 Primary and community health

11 Ambulance services

12 Public hospitals

13 Services for mental health

F Community services

PART F: RELEASED ON 25 JANUARY 2022

Part F includes performance reporting for Aged care services, Services for people with disability, Child protection services and Youth justice services.

Sector overview

14 Aged care services

15 Services for people with disability

16 Child protection services

17 Youth justice services

G Housing and homelessness

PART G: Released on 25 JANUARY 2022

Part G includes performance reporting for Housing and Homelessness services.

Sector overview

18 Housing latest update: 7 june 2022

19 Homelessness services

The Report on Government Services provides a public report card on the performance of Australian governments in the delivery of important services to the community.

The Report looks at a broad range of indicators relating to services covering:

Education
Justice
Community services

Health
Emergency management
Housing and homelessness

‘The information in this Report is important to us all, as we all rely on government services at various stages of our lives’ said Michael Brennan, Chair of the Productivity Commission.

‘It is encouraging to see that all Australian governments remain committed to transparency and accountability in public reporting on these services’ said Mr Brennan.

Data are available for the first time for a number of health indicators, including for costs as a barrier to accessing health services for people with a mental health condition, and accreditation of public hospitals.

Expenditure on the services in this Report makes up around 72 per cent of Australian, State and Territory Governments’ expenditure, or around $301 billion dollars.

‘This reporting can help to drive improvements in the efficiency and effectiveness of these services, enabling governments to learn from each other’ said Mr Brennan.

‘The Report on Government Services has been in existence now for 27 years, making it a valuable tool for examining trends over time, as well as comparisons between jurisdictions.’

This comprehensive Report covers 17 services and is being released in seven parts from Tuesday 25 January through to Thursday 3 February 2022. The schedule of release can be found below.

Releases will appear on the Productivity Commission website at www.pc.gov.au/research/ongoing/report-on-government-services. The Report is produced by the Productivity Commission on behalf of all Australian governments. The 2022 Report is the 27^th edition.

Release schedule

Tuesday, 25 January 2022 – 12.15 am

Approach to performance reporting – Part A
Community services (aged care, disability, child protection and youth justice) – Part F
Housing and homelessness – Part G

Friday, 28 January 2022 – 12.15 am

Justice (police, courts and corrective services) – Part C
Emergency management (fire and other emergency services) – Part D

Tuesday, 1 February 2022 – 12.15 am

Health (primary and community health, ambulance, public hospitals, mental health) – Part E

Thursday, 3 February 2022 – 12.15 am

Child care, education and training (early childhood education and care, school education and vocational education and training) – Part B

Background information

Catherine Andersson (Assistant Commissioner) - 03 9653 2354

Media requests

02 6240 3330 / media@pc.gov.au

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Acknowledgment

This report was produced under the direction of the Steering Committee for the Review of Government Service Provision (SCRGSP). The Steering Committee comprises the following current members:

Name	Government	Department/Agency
Mr Michael Brennan	Chair	Productivity Commission
Ms Trudie Wykes Ms Sandy Cuthbert	Australian Government Australian Government	The Treasury Department of the Prime Minister and Cabinet
Ms Angela McIlwain Ms Jasmine Tsen	NSW NSW	NSW Treasury Department of Premier and Cabinet
Mr Michael Boelsen Ms Teresa Fels	Vic Vic	Department of Premier and Cabinet Department of Treasury and Finance
Ms Nicole Tabb Ms Catherine McFadyen	Qld Qld	Department of the Premier and Cabinet Queensland Treasury
Ms Melissa Rudez Mr Kurt Sibma	WA WA	Department of the Premier and Cabinet Department of Treasury
Mr Chris McGowan Ms Tammie Pribanic	SA SA	Department of the Premier and Cabinet Department of Treasury and Finance
Ms Sue Kennedy	Tas	Department of Premier and Cabinet
Mr Sam Engele	ACT	Chief Minister, Treasury and Economic Development Directorate
Ms Nadia Phillips Mr Mick Butler	NT NT	Department of the Chief Minister Department of Treasury and Finance
Dr Paul Jelfs		Australian Bureau of Statistics
Mr Matthew James		Australian Institute of Health and Welfare

People who also served on the Steering Committee during the production of this Report include:

Name	Government	Department/Agency
Mr John Swieringa	Australian Government	The Treasury
Ms Lauren Le Cerf	Australian Government	Department of the Prime Minister and Cabinet
Mr Louis Kastoun	NSW	NSW Treasury
Ms Anita Truninger	NSW	Department of Premier and Cabinet
Ms Sharon Oxlade	Vic	Department of Treasury and Finance
Ms Eleanor Jones	WA	Department of the Premier and Cabinet
Ms Wilhelmina Blount	ACT	Chief Minister, Treasury and Economic Development Directorate
Mr Alan McCormick	NT	Department of Treasury and Finance
Mr Michael Smedes		Australian Bureau of Statistics

Copyright and publication detail

Attribution

This work should be attributed as follows, Source: Steering Committee for the Review of Government Service Provision, Report on Government Services 2022 .

If you have adapted, modified or transformed this work in anyway, please use the following, Source: based on Steering Committee for the Review of Government Service Provision data, Report on Government Services 2022.

An appropriate reference for this publication is:

SCRGSP (Steering Committee for the Review of Government Service Provision) 2022, Report on Government Services 2022, Productivity Commission, Canberra, https://www.pc.gov.au/research/ongoing/report-on-government-services/2022 (accessed [include the date you accessed the online material]).

Publications enquiries:

The Productivity Commission acts as the Secretariat for the Steering Committee for the Review of Government Service Provision. This report and previous editions are available from the Productivity Commission website at www.pc.gov.au.

The Steering Committee welcomes enquiries and suggestions on the information contained in this report. Contact the Secretariat by phone: (03) 9653 2100 or general enquiries form.