Performance Measures for Councils: Improving Local Government Performance Indicators
Industry Commission research report
This report was released on 14 October 1997 which resulted from a Commonwealth Government request for the Commission to undertake a study of performance measures for councils.
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Cover, Copyright, Contents, Abbreviations, Key Messages
1.1 What was the Commission asked to do?
1.2 Why is improved performance of local governmen important?
1.3 Local government environment
1.4 Structure of the report
2 National or State-based Performance Measurement?
2.2 Defining performance
2.3 Link between measurement and improved performance
2.4 Benefits and costs of national performance monitoring
3 Improving Performance Indicators
3.1 What performance measurement is happening now?
3.2 Effective performance measurement systems
3.3 Process for developing performance measurement
3.4 External assistance - a role for the Commonwealth?
4 The Commonwealth Minister's Annual Report to Parliament
A The Commission's Brief
B Conduct of the Review
C Services Provided by Local Government
D Performance Measurement - Insights and Lessons
E Local Government Performance Indicators
F Australian Bureau of Statistics Data on Local Government